1. Fill in the form

Download the complaint form
( download the form) , and then fill it in, stating the reason for the complaint.

2. Pack the advertised goods

Fill out the form and, together with the proof of purchase and the goods being returned, put them in the box and seal them well.

3. Send the parcel

Send the package to the address of AnKa Jewelery os. Stare Żegrze 94/33 61-249 Poznań

4. Wait for message

In accordance with the applicable warranty law, within 14 days of receiving the package, you will be informed about the decision made after considering the complaint.